Cancellation Policy

Last Updated: 23/10/2025

Welcome to [domain]  (“GharDvar”, “we”, “our”, “us”).
This Cancellation and Refund Policy outlines the conditions under which users (“you”, “your”, “client”, or “customer”) may request cancellations or refunds for services availed through our website [domain] (“Website”).

By using our Website and services, you agree to this policy along with our Terms & Conditions and Privacy Policy.

1. Nature of Our Services

GharDvar provides real estate services, including:

• Buying and selling of apartments, plots, duplexes, and commercial properties

• Resale property consultation

• Property site visits and documentation assistance

• Real estate advisory and lead generation services

Our services are primarily consultation and facilitation-based, and not all transactions involve a refundable component.

2. Booking / Service Fees

When users register or engage with GharDvar for property search, booking, or consultation, they may be required to pay a service, processing, or token fee.
This fee covers administrative, marketing, and operational costs incurred in facilitating your request.

Unless explicitly mentioned otherwise in writing, these fees are non-refundable.

3. Cancellation Policy

You may cancel your request or booking under the following conditions:

a. Property Booking Cancellation

• Once a property booking is confirmed with the builder, seller, or developer, cancellation is subject to that party’s policy.

• GharDvar acts as an intermediary and will assist in processing your request with the concerned builder or developer.

• Any refund, deduction, or forfeiture will follow the builder/developer’s terms.

b. Service Cancellation

• If you wish to cancel a consultation or paid service before our team has initiated the work, you may contact us within 24 hours of payment for review.

• Cancellations requested after work has commenced (e.g., property sourcing, field visits, or documentation) will not qualify for a refund.

c. Lead / Inquiry Cancellation

• If you submitted a property inquiry or lead through our website, there is no fee or cancellation requirement. You may withdraw your inquiry anytime by emailing us.

4. Refund Policy

Refunds (if applicable) will be processed only under the following conditions:

• A duplicate payment was made due to a technical error.

• A transaction was charged but no service was rendered due to GharDvar’s fault.

• The refund request is made within 7 business days from the date of payment.

Refunds, once approved, will be processed within 7–10 business days through the original mode of payment.

Please note:

• Bank or payment gateway charges are non-refundable.

• Refunds depend on your bank’s processing time and may vary.

5. Non-Refundable Services

The following are strictly non-refundable:

• Property consultation or brokerage fees after service delivery

• Property site visits, document handling, or registration assistance

• Token or booking amounts paid directly to developers or property owners

• Third-party services (e.g., legal, loan, or interior design) facilitated through our partners

GharDvar shall not be held responsible for any payments made directly between buyers and sellers.

6. Transactional Disputes

If you believe you have been incorrectly charged or wish to raise a dispute:

• Email us at [email] within 7 days of the transaction.

• Provide your transaction ID, payment screenshot, and service details.

• Our team will review the case and respond within 5–7 working days.

Decisions made after internal investigation shall be final and binding.

7. Refund Timelines

Once your refund is approved:

• Refunds are typically initiated within 7–10 working days.

• The actual credit timeline depends on your bank or payment gateway.

• You will receive an email confirmation once the refund is processed.

8. Modifications to This Policy

GharDvar reserves the right to update, revise, or amend this policy at any time without prior notice.
Changes will take effect immediately upon posting on our website.
Users are encouraged to review this page periodically.

9. Contact Us

For any cancellation or refund-related queries, please contact:

GharDvar Realty Pvt. Ltd.
📍 Address: Office Address, Ranchi, Jharkhand, India
📧 Email: [email]
🌐 Website: [domain]

Legal Disclaimer

All refunds and cancellations are subject to verification and approval by GharDvar management.
This policy does not override any agreement or contract made in writing between GharDvar and its clients.